Artificial Intelligence for Back Office Automation

Use the full potential of you Robotic Process Automation (RPA) by integrating unstructured data into the process


Robotic Process Automation (RPA) has already shown its impact on productivity and its support in building a scalable capacity into your business operations. However, there are limitations within the ability of the technology to read unstructured data such as emails, PDFs, videos, graphics or web pages. This means that your business might be functioning based only on a limited percentage of data while the rest of it is left hidden and unused.


Artificial Intelligence can help you to uncover that portion of data that RPAs cannot reach. Natural Language Processing and Machine Learning systems can extract, classify and process information that would otherwise be too difficult for a robot to understand.

With the continuous growth of AI capabilities, the reach of RPA is extended to provide further automated support to your employees with the potential to change the future of the workplace for the better.


Our Skim Engine technology can take unstructured data sources and produce machine comprehensive data that can be included in a RPA workflow. Our experienced data scientists will hand pick the best models for your industry and work through an end-to-end solution together with our selected RPA partners to ensure full integration, and effective data processing.

We help companies like yours win with AI

From finance to healthcare, from market research to media monitoring, we can help your people make better decisions. We work alongside companies like yours to help deliver successful AI and ML projects - to make a real business value impact


The challenge: Deloitte’s partners and account managers found they were drowning in news from sales support teams, and unable to react quickly to market changes

The solution: Deeper Insights built a prototype Automated Insights app allowing them to have better conversations with clients and close more business

The outcome: Account managers at Deloitte close more business thanks to actionable insights delivered straight to their phones

Client said: "There are a number of gems we’ve found that are far better than the standard services we use" - Dimitar Milanov, Partner, Deloitte


The challenge: Help the sales and marketing teams know more about their customers to enable them to drive deeper customer engagement in sales meetings

The solution: Deeper Insights developed a CMS that scraped the web and automatically identified and summarised customer events relating to key accounts at JLL

The outcome: The automation of the whole previous manual process, and being able to identify 60% more news stories than the manual process, enabling JLL have better and more informed conversations with their clients

Client said: "We have lots of researchers and people who generate insights for our clients, Deeper Insights™ (formerly Skim Technologies) helped us improve the speed at which we get insights and have better conversations with our clients." - Chris Zissis, CIO, Jones Lang LaSalle


The challenge: How to turn billions of valuable data into actionable insights that a human can read and understand? Quant Insight had developed a complex algorithm used by financial analysts, but now wanted to reach a consumer client.

The solution: Using Microsoft’s LUIS intent engine and some custom NLP models Deeper Insights developed a chatbot that could query the QI API and translate the financial data into natural language.

The outcome: QI’s retail investors were able to easily access stock information via a friendly chatbot. The chatbot was able to achieve over 94% accuracy for selecting the correct stock and factors related to a question. An impressive outcome.

Client said: "Deeper Insights™ were a pleasure to work with, and extremely knowledgeable in the field of NLP. Their ability to take our idea and turn it into a working product made them the perfect partner for our fast-growing business."

Talk to us to see if we can help you

Discuss your AI project with us and lets see if we can help. We can dive into the data you have, the data we can gather from the web and other data sources, how we can manipulate that data for you and how we can output it in a dashboard that your business can actually use.

Our Data Scientists will help you deliver your AI project

Our Data Science experts are recognised globally with over 500+ citations and patents

We have a combined experience of over 40 years in developing cutting edge, and innovative Artificial Intelligence from both academia and industry. We are specialists in Computational Linguistics, Natural Language Processing, Machine Learning, Deep Learning and Data Analytics


"I leverage my business, scientific and technical backgrounds to design and build high-impact AI solutions that turn data into something useful for our clients. My expertise lies in the fields of Network Science, NLP, Computer Vision, Imbalanced Learning and Unsupervised Learning."

Dr Márcia Oliveira, Lead Data Scientist


"I use Design Thinking as my approach to deliver invaluable technology."

Ygor Durães, Full Stack Engineer


"The development pipeline is my favorite technical and cultural tool. My mission is to help to achieve the balance between business and business materialization."

Eduardo Piairo, Operations Manager