Automating critical business processes to improve speed in customer lending
Project overview
Using Deeper Insight's Data Science expertise we were able to provide Castle Trust a more accurate de-duplication of customer data, and a cleaner, more efficient data hub, reducing customer onboarding time and manual processing.
The challenge
Castle Trust bank recently acquired a business with 100k's customer data that needed to be merged into a centralized database. They then wanted to automate their key business processes around that data, and improve the speed at which they could lend money to its customers.
The solution
A three week consultation was carried out to identify the data quality and current systems and processes and research Machine Learning and Natural Language Processing techniques that can be applied to support Castle Trust in becoming more data-driven.
Using Deeper Insight's Data Science expertise we were able to provide Castle Trust a more accurate de-duplication of customer data, and a cleaner, more efficient data hub, reducing customer onboarding time and time to process data.
Key deliverables:
Single Customer View
Self-Serve & Data Visualisation
Real-time data
Automation & Machine Learning
The end result
Jamie Gannaway, CIO, Castle Trust
Next steps
A variety of technologies and techniques were utilised in the development of this application. To gain a further understanding of the technology and services offered by Deeper Insights, please inquire for more information or visit our services page.
In numbers
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